Invoice email in AUD not foreign currency.
MYOB shows invoice summary in email in AUD when invoice is issued in foreign currency. Is there a way to correct this? I gather this happened in the latest upgrade we haven’t had this issue in the p...
Forum Discussion
Hi Earl, thanks, this is not the issue as the invoice summary in the email sent to the customer is in AUD dollars not the foreign currency amount. We are wanting them to pay in the currency invoiced. The email they get before opening their invoice is in AUD.
Hi Ruth9,
I totally understand that you want your customers to see and pay in the foreign currency shown on the invoice. If your supplier card file and invoice template are all set up correctly but the foreign currency still isn't showing when emailed, our support team would then need to dig deeper to find out what's causing this issue. Feel free to reach out to our support team directly, or you can connect with them through our virtual assistant MOCA, which can link you to a live chat agent, or create a support ticket at myaccount.myob.com.
Cheers,
Princess
