Invoice email in AUD not foreign currency.
MYOB shows invoice summary in email in AUD when invoice is issued in foreign currency. Is there a way to correct this? I gather this happened in the latest upgrade we haven’t had this issue in the p...
Forum Discussion
We are having the same problem - confusing the customers!! The Invoice is oin the currency (NZD), but the Summary email is an AUD amount, BUT nowhere in the summary does it mention the currency
Hi Acme_20_yr_cust,
Thanks for jumping in and sharing that you're seeing the same thing. I can understand how that would be confusing for your customers, especially when the invoice is in NZD but the email summary shows a different amount and doesn’t mention the currency. If the resolutions shared by our moderators don’t work for you, the best next step would be to get in touch with our live chat support through our virtual assistant, MOCA, or submit a case via My Account so they can take a closer look at your setup and investigate further.
Regards,
Sai
