Forum Discussion

AMF101's avatar
AMF101
Contributing Cover User
6 months ago

Items - Search by name not number

Hi, I have a new user that can only search by item number not by name. I have checked the preferences and the checkbox is ticked correctly to select items by name not number. This works for me as adm...
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  • Earl_HD's avatar
    Earl_HD
    6 months ago

    Hi AMF101,

    Indeed, you are correct. If it's greyed out, this is likely a user access issue. You may need to grant the user access to accomplish this. Please see these help pages for more information. 
    Manage users
    Set up user access

    Feel free to start a new post if you have further queries and one of us will be happy to assist you.

    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
6 months ago

Hi AMF101,

You're very welcome. We're glad to hear that the issue is now resolved. Feel free to start a new post if you have further queries, and one of us will be happy to assist you.

Regards,
Earl

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