I'm trying to remove all the boxes on my invoices to achieve a cleaner look. How is this possible? All the suggestions I've seen do not work. Thanks
I've been looking in Customise Forms but I can't find where you remove all the boxes on an invoice. Been going around in circles but getting nowhere! Any help appreciated.
Sales Quote conversion to Invoice GST Error
We buy and sell using Items. When I create a Sales Quote the Item pricing comes across correctly, but when I convert into an Invoice it uses the Exclusive GST value as GST Inclusive value so we are losing 10% value with the conversion. Are you working on a fix for this bug?
On-line Payments (payment allocation)
When receiving on-line payments, MYOB is automatically recording payment to cash draw. I would like the deposit to be recorded as being deposited directly into our bank account. Could some one please the best way of achieving this. I have had a look but can't seem to find how to do it. I am sure I am missing something simple. Thanks
Can no longer simply email invoices
I'm really confused on this push to online payments breaking simply emailing my customers their invoices as we have for countless year. It says "you no longer have access to share your invoices. To continue sharing invoices and accepting payments upgrade now". Firstly, I only want to share my invoices, I don't want to "accept payments" through any system other than direct bank deposit. When I follow online instructions to turn off online payments, it tries to take me to the place where I have to register for online payments. So I have to register for a thing I don't want so I can turn it off the thing I don't want? And the registering system wants so much information, that's a no go from me. I really hope I'm missing something obvious and this is not reality, it's hilariously inept or anti-consumer as you are forcing me into something I don't want or will ever want. I simply want your program to just email my customers a PDF of the invoice (as it always has), that is all. Right now I'm exporting invoices as PDFs and emailing them myself manually, which is a ridiculously inefficient system.
Purchases Reports not working
Every month I print the Purchases Register Detail [All Purchases] Report in the desktop version to show our purchases over the past three months. However, this report no longer works and I'm just getting a message saying "There's no information to display". I have reset the filters, but it still doesn't work. I'm not sure why this report has stopped working when it worked previously. I've also checked the Purchases [Item Summary] and Purchases [Item Detail] Reports and they don't seem to be working either. We are using ProSpend as our Accounts Payable system, but I thought these reports have worked since we implemented ProSpend, but not sure if that's affecting it in any way.
Prepare electronic payment - printing to excel
When I go into Prepare electronic payments I can only see the invoices to be paid be EFT (this is how it should be), however, when I go into the Print button at the top and export to Excel it also shows past payroll transactions from 2022-24 with zero payments. Currently, I'm deleting these (all 400 odd lines, which is annoying) but would like to know how I can get rid of them so only my invoices show when exporting to excel
Found a bug with the InTray
Has happened quite a few times now. If Accountright gets left without use for a while and the session expired message comes up, when you log back in if you go to the InTray and click on a document to Create New Bill, nothing happens, and when you leave that screen and go back in to the Intray, that document has now disappeared. Only way to fix is to exit Accountright completely and log back in. The document is still missing so you have to resend it. Everything works as normal after that.
