Account Right Purchases In Tray and system lock date
Hi I have noticed that when entering purchases loaded via the In Tray that the dates of these bills can be prior to the system lock date. Is this a MYOB code error. That is I load a purchase invoice into Purchases In Tray I click to Create New Bill. The Date is picked up from Invoice. but this ignores the system lock date set in preferences. The invoice date can be before the lock date. How is this possible. Trent
Pay Superannuation from incorrect bank account
I made a mistake when authorising the super payment: the default selection for 'Pay from account' is a closed credit card & I forgot to change it to the correct bank account. I can't see a way to cancel the transaction, or re-do the transaction from the correct account. As MYOB doesn't have authority to debit from the closed credit card, will this bounce back & I will then be able to process from the correct bank account?
Accounting for Student Internship Supervision Fees - Superannuation and PAYG Compliance
Hi Everyone, I operate a childcare centre, and we occasionally receive payments from universities for hosting student interns. We intend to pass the full amount of these payments to the specific teachers who act as supervisors for these students. I have a few questions regarding the correct way to process these payments in MYOB and remain compliant with ATO regulations: 1. Superannuation Guarantee (SG): If we treat this payment as part of the teacher’s salary/wages, we are concerned about the additional cost of Superannuation. If we pay the teacher the exact amount received from the university, the added 12% Super expense would result in a financial loss for the centre. o Is this payment considered Ordinary Time Earnings (OTE)? o Is there a compliant way to pass this on without the employer incurring extra Super costs (e.g., deducting the Super component from the total amount received before payment)? 2. PAYG Withholding: Does this payment require PAYG withholding? If we pass the full amount to the teacher through payroll, should it be taxed at their marginal rate, or can it be treated as a different type of allowance? 3. MYOB Setup: What is the best way to set up this "pass-through" payment in MYOB AccountRight? Should it be a specific Allowance category, and how should the Tax and Superannuation boxes be ticked to ensure the centre’s books balance to zero for this transaction? I want to make sure the teachers receive their fair share while ensuring the business does not end up out of pocket due to on-costs. Thanks in advance for your help!Manual deposit entries not recording.
When I manually enter deposit transactions, the transaction is not being recorded in any account most times. MYOB working fine up to mid December 2025 and not used MYOB until now. I suddenly have this deposit entry problem. Manual spending entries is recording fine. I think I work off line. Can anyone help?
Missing Report File - secaudit.xlt doesn't exist in reports folder
One of our users are getting the following error when trying to generate a report. They see the preview but when they try to export to Excel they get the following the below error This specific report is a security audit. The following article suggests there is no template(?). https://www.myob.com/au/support/myob-business/reporting/exporting-reports/microsoft-excel-templates?productview=Browser#:~:text=Journal%20Security%20Audit A previous search suggested tried adding the reports folder as a trusted location in Excel. The reports folder is in their documents so they have full control. Copying an existing template and naming it secaudit.xlt results in a successful export but the headings obviously don't match because its the wrong template. I've done a fresh install of MYOB on my own system and that specific file is still missing. I've also checked the reports folder for other MYOB users and none of them have the specific report template secaudit.xlt where do I find it?
Cannot create Orders in Sales Register
RE: Creating 'Orders' in Sales Register I am having trouble creating Orders in the Sales Register (app version)... The only work around I have at the moment is to create the order, change the order to Invoice in the 'Sales Type' (top right hand corner of screen) and then change it back to Order! When I do this I loose all 'Ship to' details AND it is a timeconsuming process! How do I fix it please?
Changed transaction in batch payment
Hello, I’m in need of help as I seem to have gotten myself in a tight spot. I am a junior bookkeeper, have been using MYOB AR Desktop for only 3 months now. I was trying to correct a payment applied to a bill, as it was paid by the wrong method. The payment was made by a processed, batch electronic transfer, that was already reconciled, which I didn’t realise or think to check at the time. I reversed the payment, then realising I had nothing to apply the reversal too while trying to generate the supplier debit, deleted the reversal. Now, the bill still appears as closed but with no payment date, and the batch payment looks reconciled but appears in the bank feeds under hidden, with no transaction to reconcile to. All the articles I’ve read to correct this all say to not do what I’ve done, which is alter a processed batch transaction. Not sure how to fix this at all and am worried i entirely messed up. Any help is appreciated, thank you.
