Hi Everyone,
I noticed whilst processing the payroll this week that the Superannuation amounts are being calculated around 12.74% and not the standard 12%.
Everything in the backend is set correctly and all employees have been assigned correctly, we have not issues last week.
Hi dieseldigit,
That’s a bit of a head-scratcher. The 12% Superannuation Guarantee rate itself hasn’t changed. It’s worth checking the pay items used in this week’s pay run, as one may have snuck into the super calculation when it shouldn’t have, making the total appear as 12.74%. If it’s still showing incorrectly, our support team can take a closer look through the Contact Us page.
Cheers,
Doreen
