Forum Discussion

Himalaya_NM's avatar
Himalaya_NM
4 years ago

Missing transactions after starting a new financial year

Hi there! I'm having some issue with my system. I recently started a new financial year where my financial period ends in June. I started a new financial year yesterday and I kept using the software ...
  • Tracey_H's avatar
    Tracey_H
    4 years ago

    Hi Himalaya_NM 

     

    Thanks for your post. I would recommend checking that you are opening the current company file and not a back up taken prior to closing the financial year. If it is the current file, can you go to Reports>>Accounts tab>>Security and Audit>>run the Journal Security Audit report and check for those transactions.

     

    Please let me know how you go with this.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Tracey_H's avatar
Tracey_H
Former Staff
4 years ago

Hi Himalaya_NM 

 

Thanks for your post. I would recommend checking that you are opening the current company file and not a back up taken prior to closing the financial year. If it is the current file, can you go to Reports>>Accounts tab>>Security and Audit>>run the Journal Security Audit report and check for those transactions.

 

Please let me know how you go with this.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.