MYOB AR bills/invoices no record button

Hi, I am a MYOB Partner and one of my clients' files (after the recent update) does not have the "record" or "Cancel" buttons for recording new invoices or bills. All I have is a "close" button. I haven't come across this with any other files. Does anyone know what has happened here and how to fix this? 

I've attached a screenshot of an "invoice" window showing what I mean.