MYOB AR bills/invoices no record button

Question

Hi, I am a MYOB Partner and one of my clients' files (after the recent update) does not have the "record" or "Cancel" buttons for recording new invoices or bills. All I have is a "close" button. I haven't come across this with any other files. Does anyone know what has happened here and how to fix this?

I've attached a screenshot of an "invoice" window showing what I mean.

genreve_s · Answer

Hi BarbFisch.&nbsp;&nbsp;It's interesting how the record button doesn't appear for one of your business's invoice/bills-creating windows. As per checking, there were no issues similar to yours in the system. I recommend switching your UserID to an administrator in the file and checking to see if the record button is still missing.&nbsp;&nbsp;Let us know if you need any more help.&nbsp;Thanks,Genreve

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MYOB AR bills/invoices no record button

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