Forum Discussion

BenchCBS's avatar
BenchCBS
Experienced Cover User
5 months ago

MYOB CAPTURE - ERROR GETTING BUSINESS LIST

I use the app to send receipts through to our AR inbox.

 

Today I am getting an error message "Error getting business list". I am unable to log in.

 

What is the fix for this?

  • Kit1's avatar
    Kit1
    Experienced User

    I am also unable to use the MYOB Capture App this morning. Please advise when this will be available as it is essential to out business.

  • Also cannot login to Capture.  Says can't retrieve your business list on any devices. 

     

  • I also cannot log in to Capture.  It says Error getting business list.  We couldn't retrieve your business list. Pleas await a few moments and try again.  Same error on two devices we use the app.

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