Forum Discussion

AdzL's avatar
AdzL
Member
1 year ago

Myob item number bug on purchase orders.

Hi   I have the forms set up properly with my item number to be displayed in item column.    This is displayed correctly when printing....mostly.      I have had a supplier email me asking the...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 year ago

Hi AdzL,

 

I'm sorry to hear that you've had this experience, and I know how important it is for item numbers to display correctly on purchase orders.

 

To address this issue, I recommend that you clear your AccountRight cache, as this often resolves display related problems.

 

If the issue persists, it's best to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount so they can further look into it.

 

Regards,

Sai

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.