Forum Discussion

AdzL's avatar
AdzL
3 days ago

Myob item number bug on purchase orders.

Hi   I have the forms set up properly with my item number to be displayed in item column.    This is displayed correctly when printing....mostly.      I have had a supplier email me asking the...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
3 days ago

Hi AdzL,

 

I'm sorry to hear that you've had this experience, and I know how important it is for item numbers to display correctly on purchase orders.

 

To address this issue, I recommend that you clear your AccountRight cache, as this often resolves display related problems.

 

If the issue persists, it's best to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount so they can further look into it.

 

Regards,

Sai

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