Forum Discussion

DebbieY's avatar
DebbieY
2 years ago

MYOB not loading to log in today & tonight - 14/12/2023

Based in Queensland.  Is anyone having issues with logging into MYOB on their desktop computer? Won't load, then allows entering of email address and then freezes. Thanks
Hannah_V's avatar
Hannah_V
Former Staff
2 years ago

Hi, DebbieY. Welcome in Community Forum! Thank you for reaching out.

 

We are sorry to hear that you're experiencing difficulties logging into MYOB on your desktop computer. Upon checking, there is no update that there is an outage about this specific issue. 

 

To help us investigate and resolve the problem, could you please provide us with the following details:

  1. The specific version of MYOB you are using.
  2. Any error messages you encounter during the login process.
  3. The operating system of your desktop computer (e.g., Windows 10, macOS).

Additionally, here are a few initial steps you can take to troubleshoot the issue:

  1. Ensure that your internet connection is stable.
  2. Clear your browser cache and cookies.
  3. Try accessing MYOB using a different web browser.

If the issue persists after trying these steps, please let us know, and we'll continue working together to find a solution. Feel free to reach out with any further information or questions. Thank you for your patience and cooperation.

 

Best regards,

Hannah

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