Forum Discussion

nduro's avatar
nduro
Experienced User
7 months ago

MYOB PayDIRECT - Why is the Browser and Desktop PAYDIRECT functions maybe different. How can my customers see a list of all unpaid invoices and pay multiple invoices? Plus Statements?

Hi Team   MYOB PayDIRECT Just setup and starting to explore as one payment option for our customers.   Am I understanding it correctly that the Browser and Desktop PAYDIRECT functions maybe diff...
nduro's avatar
nduro
Experienced User
7 months ago

Also, when I try to open PAYDIRECT from my Samsung mobile device via the PAY NOW or VIEW INVOICE button on the email it will not open in phone browser.

 

Says "THIS SITE CAN'T BE REACHED"

 

???

  • Jemar_C's avatar
    Jemar_C
    Valued User
    7 months ago

    Hi nduro,

     

    Thank you for your post, and welcome to the community forum!

     

    I can see that you would like to know how your customers can see all of the unpaid invoices, account statements and pay the invoice. Please check the helpful articles, as they will show how customers can view their unpaid invoices and pay.

     

    Also, have you tried to open Paydirect using your computer? as it is not working on your mobile phone. If not, you may retry using your computer or reboot your mobile phone.

     

    Feel free to post if you have an additional question.

     

    Cheers,

    Jem

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