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talltrees's avatar
talltrees
Experienced Cover User
2 years ago

MYOB to MYOB - purchases "In Tray" GST errors

In the past few days I have noticed that all of my MYOB to MYOB purchases in the "In Tray" have the GST listed as an item, therefore doubling up the GST.  I can delete the line, but defeats the purpo...
talltrees's avatar
talltrees
Experienced Cover User
2 years ago

So, has anything happened on this issue?

I am still having to manually delete a line on every MYOB to MYOB in tray invoice.

This issue is now 2-3months old.

Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

Hi talltrees,

 

Thank you for reaching out. I apologize for any inconvenience this issue may have caused you. I've checked this with the relevant team, and as of the moment, we haven't heard any update regarding this issue with MYOB intray creating extra lines. For further assistance, please contact us so that we can investigate and discuss this issue. I'll also relay your feedback to the relevant team. Your patience and understanding are greatly appreciated.

 

Cheers,

Princess

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