MYOB Uploads Errors
What is going on with MYOB Uploads/In Tray at the moment. For the last 3 days I've had documents that simply don't upload, they just keep scanning and others that do Upload but MYOB doesn't recognise...
Forum Discussion
Hi T_M_G,
Sorry this has been happening for the past few days. We’ve seen an incident report of In Tray documents staying stuck on scanning and supplier details not being recognised correctly. A recent service issue affecting supplier detail pre-filling was rolled back and marked resolved, but as you’re still seeing the problem across both AccountRight and MYOB Business, we’d like our support team to investigate this further. Make sure to contact them via Contact Us page. You can also try the checks in Working with uploaded documents, including confirming the document is ready before creating or linking a bill.
Cheers,
Doreen
