Forum Discussion

Trusted User

11 months ago

Solved

Uploading payment file error

Hi, the below error popped up when uploading an ABA file to NAB "Error in uploaded file, line too small. Expected at least 120 characters, but found 42" could you please help and advise how I can fix this. It's the second time it has happened and only on this supplier (OBR). The first payment we made I had to manually process online as I thought there may have been a technical issue with NAB, however trying to upload a payment this morning, it appears this may be a MYOB issue.

Mike_James
11 months ago
Hi IdaS1 , the line is split on
....CH
RESOURCES...
This usually means there is a line break in the middle. Can you check the field in MYOB where that value appears, and maybe delete and re-type it with just a space?

5 Replies

Jemar_C
Valued User
11 months ago
Hi IdaS1,

I apologize if you are getting an error in uploading ABA file to NAB. You may try in clearing the AccountRight Cache. If it will not work, please check this thread for the other workaround that another user have tried.

Feel free to write a post if you need further assistance.

Cheers,

Jem
IdaS1
Trusted User
11 months ago
Hi Jem

I've seen the thread you suggested prior to contacting this forum, can you advise what was done to fix it as I could not see a resolution to the problem? How do you fix the ABA file so that it doesn't split across 2 lines? Clearing cache does not fix the issue. Thank you

ABA file - invoice split across 2 lines
ABA File - invoice on 1 line
Regards
Ida
Mike_James
Ultimate Cover User
11 months ago
Hi IdaS1 , the line is split on
....CH
RESOURCES...
This usually means there is a line break in the middle. Can you check the field in MYOB where that value appears, and maybe delete and re-type it with just a space?
IdaS1
Trusted User
11 months ago
Hi Mike

Thanks for your quick response, much appreciated. This fixed the issue.

Thank you!
Ida
Jemar_C
Valued User
11 months ago
Hi IdaS1,

I'm glad to hear that the issue has been resolved by following the instructions given by Mike_James.

Feel free to write a post if you need further assistance.

Cheers,

Jem