MYOB Uploads Errors

My Client just emailed me to say the same has happened to her. Sounds like another bug in the latest update. MYOB you are making businesses lives really difficult and it is costly - not good during a cost of living crises. You need better testing before you release these endless updates that stuff something else up. 

Hi T_M_G,

Sorry this has been happening for the past few days. We’ve seen an incident report of In Tray documents staying stuck on scanning and supplier details not being recognised correctly. A recent service issue affecting supplier detail pre-filling was rolled back and marked resolved, but as you’re still seeing the problem across both AccountRight and MYOB Business, we’d like our support team to investigate this further. Make sure to contact them via Contact Us page. You can also try the checks in Working with uploaded documents, including confirming the document is ready before creating or linking a bill.

Cheers,

Doreen

Hi T_M_G​ 

I was told to clear the cache and this worked. Worth a try.

Cheers

Liz