Forum Discussion

sascaro's avatar
sascaro
Experienced User
4 years ago
Solved

Name search problem in sales register

I have noticed a recent issue within the search field in the sales and purchases register. It's a little hard to explain so bear with me.  1. I enter a customer's name in the sales register and then...
  • Steven_M's avatar
    Steven_M
    4 years ago

    Hi sascaro 

     

    I've been able to replicate that situation with my company file and environment. You are correct it does appear to only be generated when you open the Card Information window from the Sales Register that it does appear.

    While your workaround would appear to be work, I think there is a quicker one here and that is to just select Tab on the keyboard after returning to the Card Information window. With my testing, this moved the focus into that Customer selection field so you can type the desired customer.

Steven_M's avatar
Steven_M
Former Staff
4 years ago

Hi sascaro 

 

I've been able to replicate that situation with my company file and environment. You are correct it does appear to only be generated when you open the Card Information window from the Sales Register that it does appear.

While your workaround would appear to be work, I think there is a quicker one here and that is to just select Tab on the keyboard after returning to the Card Information window. With my testing, this moved the focus into that Customer selection field so you can type the desired customer.