Forum Discussion

Melisa_D's avatar
Melisa_D
Former Staff
3 years ago

Hi Katty, 

 

Thanks for your post. If your file is online can you please confirm the last 4 digits of your product serial number and file ID of the file that you're having issues with (This can be found by going to Help > About MYOB AccountRight) so I can arrange to have the script run over your company file. 

 

Note: please make sure to take back of the file before we go ahead and run the scripts once you've confirmed the details. 

  • Katty's avatar
    Katty
    Contributing User
    3 years ago

    Hi Melissa,

     

    The last 4 digits are: 6004 & company file ID: 3

     

    Thank you in advance for your help :)

     

     

     

    • Melisa_D's avatar
      Melisa_D
      Former Staff
      3 years ago

      Hi Katty, 

       

      Thank you, I've had the script run over the company file. Do let me know how it goes. 

       

      If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

      • Katty's avatar
        Katty
        Contributing User
        3 years ago

        Hi Melisa_D ,

         

        Do we need to do anything on our end to see the change? I've just logged back onto the file and see no change to the item value or inflated figure in the account.

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