Forum Discussion
Last 4 digits are 7410 and file ID 2. This is a server file and it is not online. Thanks
Hi MelinC
If your file is offline, you will need to either:
- send it in to MYOB or
- put it online or
- ask MYOB to send you the script or
- use FGH File Utility MYOX
Regards
Gavin
- Leneth_A2 years agoFormer Staff
Hi MelinC,
Thank you for that information.
Regarding this matter, since your company file is offline you would need to check that if you do have any received item transactions these would need to be converted into Bills:
- Go to Inventory>>Item List>>Inventoried tab, and click to sort by On Hand (select the column heading). Ensure that no items are shown as having a negative on-hand value.
- Run the Inventory Value Reconciliation report and check to ensure that there are no invalid amounts. Invalid amounts are negative or an item that has 0 on hand but a value in Inventory.
- If there are any invalid amounts without a large number of decimals in the Quantity, then an Inventory Adjustment needs to be entered to bring it to valid values.
Please let us know if the above two causes are both checked, and no issues can be found.
Feel free to post again anytime you require further assistance.
Cheers,
Leneth- MelinC2 years agoExperienced Cover User
Thank you for your response below,
There are 3 items with negative on hand values in the Inventory>>Item List>>Inventoried tab with a lot of decimal places. All of these items have a $0 balance in the Inventory Value Reconciliation report. How can we get rid of the negative amount of stock in these items?
There are no invalid amounts in the Inventory Value Reconciliation report.
- Leneth_A2 years agoFormer Staff
Hi MelinC,
Thank you for checking the above instructions.
To investigate this further, I will be sending a private message to you requesting the necessary details. To access this, please click on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears.
Let me know if you have problems with this.
Cheers,
Leneth
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.