Forum Discussion

Itsmylife1976's avatar
Itsmylife1976
Experienced User
4 years ago
Solved

new item - cannot enter location ID

Hi,   I have another issue, not sure what i am doing wrong.   When i enter a new item in the items list i can enter everything except the location, although we have defined 2 locations. There is ...
  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi Itsmylife1976 

     

    In that case, you cannot select locations on the top of that window but from the bottom part as shown:

     

     

    However, if you cannot save the locations here as well, please send me the screenshots by clicking here as that would send me a message directly.

Itsmylife1976's avatar
Itsmylife1976
Experienced User

Hi Komal,

 

Thank you for your message.

 

yes, the i inventory this item box is ticked, also the related accounts are allocated.

 

The locations tab is not greyed out, it is - like the other tabs purple - but i cannot make any selections, nothing comes up in the search field. It also says no record exists or match your criteria across the fiels location id, name & on hand...

 

really frustrating...

 

how can i send you a pm, so i can share a screenshot with you?

Komal_S's avatar
Komal_S
MYOB Moderator
4 years ago

Hi Itsmylife1976 

 

In that case, you cannot select locations on the top of that window but from the bottom part as shown:

 

 

However, if you cannot save the locations here as well, please send me the screenshots by clicking here as that would send me a message directly.