Not able to enter purchases
for some reason I am now not able to enter purchases. I just get the time out message each time, there is only 6 items on the invoice so there shouldnt be a problem also I can still enter sales even...
Forum Discussion
Hi Judy12,
Sounds like AccountRight's just having a bit of a "thinking break" on you. That timeout message sometimes pops up when it's still working away in the background (like crunching through a big transaction), but Windows think it's given up. Usually, if you leave it for a bit, it'll sort itself out and let you keep going but if the message remains, we've got a few steps you can try to nudge it along. You can check them out here: AccountRight not responding.
If it's still being stubborn after that, best bet is to have a yarn with our live chat support through our virtual assistant, MOCA, or submit a case via MyAccount. They can help dig deeper and fix this for you.
Regards,
Sai
