Not receiving customer payments
Hi I have had multiple transactions that have been payed by clients which they have been sent a receipt and it is now marked off as being payed in myob but I have not received these funds this has be...
Forum Discussion
Hey BenA,
You'll need to reach out to our Financial Services team to further discuss your issue with not receiving customer payments. I'll be sending you their email address via private message so you can reach out to them. In addition, you can also submit a support case via MyAccount. Make sure to select "Financial services" under the "What can we help you with?" field.
Best regards,
Doreen
