Forum Discussion
Hi Beiying
Can you attach a screenshot of the Item's list report for the items that have incorrect quantity on hand ? Also, is the quantity showing correctly in Item register window or item register report?
- Komal_S3 years agoMYOB Staff
Hi Beiying
What should be the correct quantity for this item and what is the quantity showing on the item's profile (Inventory>>Items List>>Item Name>>Item's Profile)?- Beiying3 years agoContributing User
Hi Komal,
When I first do the entry, the quantity should be the same as my on hand right? But before I even use it, the on hand shows only 53.4 when it should be showing 62.4 as reflected in the quantity column at the first line.
I've attached a copy of the profile as requested.
- Komal_S3 years agoMYOB Staff
Hi Beiying
The Items Register window can often show the current quantity incorrectly and our teams are working on fixing that. In the meanwhile, please run the Items Register report to display the correct quantities of items as that should be correct. Also, if you expand the date range on the Items register window, is the final quantity still showing incorrectly?
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.