Forum Discussion

CalypsoLin's avatar
CalypsoLin
Experienced Cover User
4 years ago

Pay now missing

Hi, I have set up online payments but when I email to my customers the pay now button is missing.     Any suggestions on what else I can try to get this to work? 
  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi CalypsoLin 

     

    Generally, this can be resolved by unticking the Online payments option on the invoice, ticking it again, and then resending the invoice. If the Pay now button still does not appear, send us your serial number by Private Message so we can check the settings from our end. 

Komal_S's avatar
Komal_S
MYOB Staff
4 years ago

Hi CalypsoLin 

 

Generally, this can be resolved by unticking the Online payments option on the invoice, ticking it again, and then resending the invoice. If the Pay now button still does not appear, send us your serial number by Private Message so we can check the settings from our end. 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.