The statement you have attached shows two invoices and one payment but a balance of the $7 odd k
you say there are two but only one attached
the invoice 111 - have a look at it and see that it is just for the 44k not the larger amount
is it something to do with exchange rate?
Hope that offers some help
Lisa
WHilst the inv 111 was issued in AUD 44,002.64, the client paid it as USD, hence the overpayment and the subsequent refund.
So do you have two invoices one in aus dollars and one in usd ?
So you converted the USD amount to AUD dollars and received it against the invoice?
Can you go into the invoice send me a screenshot of the invoice and the history ( button on bottom left corner.
Thanks
Lisa
Hi Lisa,
I have now attached the USD Statement and a screen shot of the invoices to the company in question.
The found it too confusing to work in AUD, so the last 2 x invoices were issued in USD and the one partial payment to-date has been alloacted in USD.
As you will see from the USD Statement there was no opening balance.
The opening balance on the AUD ststament is prior to any invoices being issued or payments being received, but there are no transactions on file to create this balance.
Kind Regards,
Kirsty
Hi Kirsty
the only obvious thing I see is that there is no FX a info on the first invoice in your screenshot
the US Statement doesn't show that invoice either
Hope that helps
Lisa
