WHilst the inv 111 was issued in AUD 44,002.64, the client paid it as USD, hence the overpayment and the subsequent refund.
So do you have two invoices one in aus dollars and one in usd ?
So you converted the USD amount to AUD dollars and received it against the invoice?
Can you go into the invoice send me a screenshot of the invoice and the history ( button on bottom left corner.
Thanks
Lisa
Hi Lisa,
I have now attached the USD Statement and a screen shot of the invoices to the company in question.
The found it too confusing to work in AUD, so the last 2 x invoices were issued in USD and the one partial payment to-date has been alloacted in USD.
As you will see from the USD Statement there was no opening balance.
The opening balance on the AUD ststament is prior to any invoices being issued or payments being received, but there are no transactions on file to create this balance.
Kind Regards,
Kirsty
Hi Kirsty
the only obvious thing I see is that there is no FX a info on the first invoice in your screenshot
the US Statement doesn't show that invoice either
Hope that helps
Lisa
Hi Lisa,
The first invoice showing on the screen shot is the AUD invoice.
You need to look at both statements to get all of the invoices (there are only 3 - the first was issued in AUD and the next 2 in USD)
Kind Regards,
Kirsty
