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tonyfan_usr's avatar
tonyfan_usr
Contributing User
5 years ago
Solved

PO/item missing in Report: Purchases->Item->Item purchases[Item details]

After update to 2020.2.23.9038, when run report of Purchases[item details], some POs are missing. the only difference is that these POs are imported from .txt files.

But when add up some other items in the those POs, the items added up appear in the report. 

 

These imported POs are displayed in report of Purchases[item summary] normally.

  • Shella_A's avatar
    Shella_A
    2 years ago

    Hi ALCaccounts,

     

    Thanks for the update. We have fixed your file in the background again. May you please check if it's working now? However, if it doesn't change those negative figures in the report, kindly send us a screenshot of the report showing negative figures as references to investigate this further. For privacy and security, please note to hide any important information included on the screenshot before posting it here in the forum.

     

    I look forward to your response.

     

     

    Kind regards,

    Shella

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  • tonyfan_usr's avatar
    tonyfan_usr
    Contributing User
    5 years ago
    Copy LinkReport

    Sorted out!

     

    The tax code is missing in the txt file been imported. When the code is added to the original file, no such problem.

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After update to 2020.2.23.9038, when run report of Purchases[item details], some POs are missing. the only difference is that these POs are imported from .txt files.

But when add up some other items in the those POs, the items added up appear in the report. 

 

These imported POs are displayed in report of Purchases[item summary] normally.

","body@stringLength":"375","rawBody":"

After update to 2020.2.23.9038, when run report of Purchases[item details], some POs are missing. the only difference is that these POs are imported from .txt files.

But when add up some other items in the those POs, the items added up appear in the report. 

 

These imported POs are displayed in report of Purchases[item summary] normally.

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Purchases->Item->Item purchases[Item details]","moderationData":{"__ref":"ModerationData:moderation_data:673088"},"body":"

Sorted out!

 

The tax code is missing in the txt file been imported. When the code is added to the original file, no such problem.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"139","kudosSumWeight":1,"postTime":"2020-08-25T12:53:09.008+10:00","lastPublishTime":"2020-08-25T12:53:09.008+10:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":571},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Sales_and_Purchases/message:672923/message:673088","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:673109"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"154","rawBody":"

Sorted out!

 

The tax code is missing in the txt file been imported. When the code is added to the original file, no such problem.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:673088_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"139","videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:673109":{"__typename":"ModerationData","id":"moderation_data:673109","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:673109":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:202751"},"id":"message:673109","revisionNum":1,"uid":673109,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"parent":{"__ref":"AcceptedSolutionMessage:message:673088"},"conversation":{"__ref":"Conversation:conversation:672923"},"subject":"Re: PO/item missing in Report: Purchases->Item->Item purchases[Item details]","moderationData":{"__ref":"ModerationData:moderation_data:673109"},"body":"

Hi tonyfan_usr 

\n

 

\n

We're glad that you were able to resolve this issue. Please feel free to post should you have further queries. 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"155","kudosSumWeight":0,"repliesCount":0,"postTime":"2020-08-25T14:18:41.257+10:00","lastPublishTime":"2020-08-25T14:18:41.257+10:00","metrics":{"__typename":"MessageMetrics","views":565},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Sales_and_Purchases/message:672923/message:673109","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"362","rawBody":"

Hi  

\n

 

\n

We're glad that you were able to resolve this issue. Please feel free to post should you have further queries. 

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