Forum Discussion

Hayley76's avatar
Hayley76
Contributing User
8 hours ago

Item No will not print on Purchase Order

Hi

 

I can not seem to get the item numbers to print on the Purchase Order's. So our suppliers are always phoning for the code.

 

I have read a few forums but can't understand how to clear the cache as suggested.

 

I have attached copies of the problem to this query.

 

Can someone from MYOB Support please help me.

 

Thank you.

Hayley

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Hayley76,

    It looks like you're using AccountRight. When this issue occurs, the solution is to clear your AccountRight cache. Please see this post for detailed steps on clearing your AccountRight cache: Clearing the AccountRight Cache

    Regards,
    Earl