Forum Discussion
Hi Andrewh,
Thanks for your post and sorry to see that no one has replied to you as of yet. Are you still having issues with this ? If you are, can you please provide a screenshot of the credit, journal and bill transactions within AccountRight along with the report so we can take a look into this for you.
- Andrewh3 years agoContributing Cover User
Hi Melisa, yes issue prevails, have attached as best i can, thanks
- Melisa_D3 years agoFormer Staff
Hi Andrewh,
Thanks for the screenshots. Can you please go to the purchases register and select the supplier > In the all purchases tab in this window that credit ($1,915.35) should appear. When you click into the blue arrow the credit transaction should open.
In regards to PJ001030 is the settle returns and debits transaction that was created when the credit was applied to that bill.
The bill transaction should appear in both the Cash and Accrual version of the profit and loss reports as the bill transaction was recorded on the 18th of January and the Payment was recorded on the 31st of January. Are able to run the profit and loss statement report filtered for January 2022 and click on the dollar value for the rent account, when this window opens the find transactions window will appear. Can you please check to see if that bill is included.Do let me know how you go.
- Andrewh3 years agoContributing Cover User
sorry, I am confussed, the screen shots include the Rent items for January 22 Cash P&L and a copy of the rent purchase order and a copy of the journal applying the credit.
none of the $ amounts in the P&L add up (excluding GST) to the itemised bill values or the total