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activemobility's avatar
activemobility
Trusted Cover User
3 months ago

Purchase Order - Paid by Cash - Deposit Paid

A purchase order was created and goods were picked up and paid by cash. Fine.   I have applied payment ($79.80) as paid by cash. Fine   I didnt check before I applied payment, and the purchase or...
  • Princess_R's avatar
    Princess_R
    3 months ago

    Hi activemobility,

     

    If you tried to move the amount from "Deposits Paid" to "Undeposited Funds" using a journal entry and it didn't work, it might be because the payment is still tied to the order. When a payment is applied to an order that gets converted to an invoice, the payment becomes locked and can't be edited. To change it, you'll need to reverse the entire invoice and then apply the refund to start the process again. This should help resolve the issue and ensure your cash bank deposit minus petty cash is correct for your bank reconciliation. You can find more details in the Help article: Customer deposits.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
3 months ago

Hi activemobility,

 

If you tried to move the amount from "Deposits Paid" to "Undeposited Funds" using a journal entry and it didn't work, it might be because the payment is still tied to the order. When a payment is applied to an order that gets converted to an invoice, the payment becomes locked and can't be edited. To change it, you'll need to reverse the entire invoice and then apply the refund to start the process again. This should help resolve the issue and ensure your cash bank deposit minus petty cash is correct for your bank reconciliation. You can find more details in the Help article: Customer deposits.

 

Cheers,

Princess

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