Forum Discussion
Hi FVP
Thanks for your post. AccountRight would jump back to use the number of a deleted PO and then return to the next available number before continuing consecutively again. If this is not the case for you, I would recommend clearing the AccountRight cache and if it still happens, please confirm the following:
1) Do you use recurring transactions? If yes, does the problem occur if you do not use recurring transactions?
2) Does this happen even if there is only one person using the file?
3) If you manually override the numbers, does the sequence continue or still skips to previous purchase numbers?
It is not a case of jumping back to a deleted PO, it just goes back one or two numbers but when you hit record it actually records the correct PO number. I have cleared the Cache and it is still happening.
I do use recurring transactions, but the problem even when I am not using the recurring transactions.
I happens when only one person is using the file, so no other person is using the file.
I don't manually override the numbers I allow the computer to generate the number.
This happens with a few different, files that I use, so it's not just with one account.
I believe that there is a glitch in the system, and this issue has been ongoing over many of the past updates.
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