Forum Discussion
Hi FVP
Thanks for your post. AccountRight would jump back to use the number of a deleted PO and then return to the next available number before continuing consecutively again. If this is not the case for you, I would recommend clearing the AccountRight cache and if it still happens, please confirm the following:
1) Do you use recurring transactions? If yes, does the problem occur if you do not use recurring transactions?
2) Does this happen even if there is only one person using the file?
3) If you manually override the numbers, does the sequence continue or still skips to previous purchase numbers?
Hi Yanike
Problem is still persisting, it not only happens with Franco account it happens with other accounts I deal with also. I am sure this must be happening to other MYOB users.
Yes occurs even with recurring transactions.
Yes happens with only one person using the file, I am the only user for this account.
- Yanike_S3 years agoMYOB Staff
Hi FVP
I don't have a timeframe when this will be fixed. Currently this issue has been passed on to the developers. In the meantime, please use the work around I provided before:
In the meantime manually change numbers for now or Convert order to bill, but before you press the record button, change the first character (or two) to a letter (or initials if you want traceability) of the invoice number, then record.
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