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mkwendt's avatar
mkwendt
Contributing User
3 years ago

Purchase Order Numbers skipping

Hi, Our auto sequencing of purchase order numbers seems to jump from one number to another, skipping several numbers. ie from 4368 to 5103 then to 10074 after only processing 2 or 3 purchases. Can you help explain why?

  • Hi mkwendt 

     

    Thanks for your post. 

     

    We haven't come across a similar situation before where the purchase order numbers are skipping forward so many numbers in between. I would recommend clearing the AccountRight cache and if it still happens, please confirm the following:

     

    1) Do you use recurring transactions? If yes, does the problem occur if you do not use recurring transactions?

    2) Does this happen even if there is only one person using the file? 

    3) If you manually override the numbers, does the sequence continue or still skips to random purchase numbers? 

     

    Let me know how you get on with this.