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DomB's avatar
DomB
Experienced User
3 years ago
Solved

Entering card names skips second key

Hi, I've been noticing the past two days when I type the name of a card quickly, it either skips the second letter, or can't keep up. If I pause a second before entering the second letter, it's fine, but only skips if am typing relatively quick/normal.

 

I thought this was my keyboard or RAM, but now can see it's every entry in the field for Cards in windows like 'Find transaction' in the 'Card tab, or Receive Money window in the Payor field. 

 

I'm wondering whether anyone else has experienced similarly. My best guess is perhaps a certain amount sof Cards have been exceeded triggering this effect, but it's a blunt theory.

 

Thanks :)

  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi DomB, 

     

    Thank you for your post. If you do have a large amount of cards, there could be a slight delay in the search which could cause the skip. I would recommend clearing your AccountRight cache to see if this improves the situation. 

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  • Melisa_D's avatar
    Melisa_D
    Former Staff
    3 years ago

    Hi DomB, 

     

    Thank you for your post. If you do have a large amount of cards, there could be a slight delay in the search which could cause the skip. I would recommend clearing your AccountRight cache to see if this improves the situation.