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Gem159's avatar
Gem159
Experienced Cover User
5 days ago

Refund

We purchased and paid for an item.  It has been allocated and reconciled.  We then had to return the part and we have received a refund.  How do I enter this into MYOB.  I can't connect it to the ori...
Earl_HD's avatar
Earl_HD
MYOB Moderator
5 days ago

Hi Gem159,

If there are no open invoices to apply the refund against, you can process the amount as a refund. For detailed instruction, please see this help page: Customer returns, credits and refunds

Regards,
Earl

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