Receiving a credit for goods returned
I am fairly new to this and I have obviosly processed this transaction incorrectly. Scenario: Purchase invoice received and purchase invoice paid - nil balance later decided to return goods which c...
Forum Discussion
Thanks for your post. You've just missed the last step which is recording the refund transaction. To do this:
- go to Purchases>>Purchases Register
- click on the Returns & Debits tab
- click on the debit that is being refunded
- click on Receive Refund
- select the bank account in the Deposit to account field
- enter the date and Payment method
- Record
These Help Articles have detailed information on supplier returns and refunds:
Supplier returns, debits and refunds
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
