Reconciliation affected by MYOB Deposit dates
I have used the 'Pay Now' function on our invoices which allows the customer to pay online using the MYOB facility. Since October 2025 I've noticed that the automatic bank deposit of online payments ...
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Hi Edwina, I can definitely understand where you are coming from.
The best thing to do here is get in touch directly with our financial services support team, they will be able to take a proper look at your specific situation and either get this fixed up or provide a path for raising it as a concern with developers.
Please log in to myacount.myob.com and click 'contact support' to create a case with the team.
I've just spoken to the Financial Services department who advise me that this is a known issue that they don't know when it will be rectified. And my 'work around' is to turn off MYOB payments.
I have been with MYOB for 20 years and the level of frustration with this company is at an all time high right now.
