Forum Discussion

Blair_38's avatar
Experienced User
6 months ago

Recorded Purchase Error

Hi,   We are needing to delete a payment off a purchase invoice, however, we are gettig this error message.   Why does it not let us delete this payment?   Is there a way around this to unalloc...
  • gavin12345's avatar
    6 months ago

    Hi Blair_38 


    This will be because the payment was applied to an Order (not an Invoice). MYOB does not allow you to delete a payment against the Order as the order is no longer accessible once converted to an invoice. You may be able to reverse. Check Support section for correcting payments against Orders.