Forum Discussion

Blair_38's avatar
Blair_38
Experienced User
11 months ago

Recorded Purchase Error

Hi,   We are needing to delete a payment off a purchase invoice, however, we are gettig this error message.   Why does it not let us delete this payment?   Is there a way around this to unalloc...
  • gavin12345's avatar
    gavin12345
    11 months ago

    Hi Blair_38 

     

    This will be because the payment was applied to an Order (not an Invoice). MYOB does not allow you to delete a payment against the Order as the order is no longer accessible once converted to an invoice. You may be able to reverse. Check Support section for correcting payments against Orders.

     

    Regards

    Gavin

gavin12345's avatar
gavin12345
Ultimate User
11 months ago

Hi Blair_38 

 

This will be because the payment was applied to an Order (not an Invoice). MYOB does not allow you to delete a payment against the Order as the order is no longer accessible once converted to an invoice. You may be able to reverse. Check Support section for correcting payments against Orders.

 

Regards

Gavin

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