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ZevoAdmin's avatar
ZevoAdmin
Experienced User
3 months ago

Refund question

Hi. Have a customer that paid a sale via MYOB link payments (Visa card) with her personal credit card. The payment was credited to the invoice. After which they realised it was their personal credit...
  • FoxHay's avatar
    3 months ago

    You dont need to do anything with the Invoice.

    Post the Refund to General Ledger "Suspense account" 

    Post the new payment to same "Suspense account"

    This will balance out in your Bank Reco