Refund

Question

We purchased and paid for an item.&nbsp; It has been allocated and reconciled.&nbsp; We then had to return the part and we have received a refund.&nbsp; How do I enter this into MYOB.&nbsp; I can't connect it to the original sale as the there is no open purchase to put the refund against.&nbsp; MYOB says to use Settle account, but there is no open invoice to settle it against. Thanks Gem

earl_hd · Answer

Hi Gem159,If there are no open invoices to apply the refund against, you can process the amount as a refund. For detailed instruction, please see this help page: Customer returns, credits and refundsRegards,Earl

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