Forum Discussion

Sagar1's avatar
Sagar1
Contributing User
10 months ago

Refunded Amount

Hello, I purchased a laptop for $700 in December 2023. Unfortunately, the laptop was defective, so I had to return it. Subsequently, I bought another laptop for $750 in a separate transaction. I rece...
  • Doreen_P's avatar
    Doreen_P
    10 months ago

    Hi, Sagar1

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    If you received a refund from your initial purchase of the laptop, then you can record a receive money transaction. For detailed steps on how to do this, please see the Help Article: Receive money.

     

    Please feel free to reach out if further assistance is needed.

     

    If my response has answered your inquiry, please don't forget to click "Accept Solution" to help other users find this information.

     

    Best regards,

    Doreen

fdemaio16's avatar
fdemaio16
3 months ago

and the best part is the reason for the delay .. every email i have sent , the reply has been this.

We sincerely apologize for the delayed response as we are experiencing a high volume of queries.

so i'm wonder if other myob clients have been overcharged and still waiting like me ?

 

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