Forum Discussion
Hi JANELLE
Thanks for your post. The following Help Articles have detailed information and instructions for handling supplier refunds:
Supplier overpayments and double payments
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
- JANELLE3 years agoExperienced Cover User
Hi Tracey,
How does this work when it is Bpay?
Regards
Janelle
- Tracey_H3 years agoFormer Staff
Hi JANELLE
Can you give me more information on what you mean, eg fees, entering the payment method, matching the refund?
- JANELLE3 years agoExperienced Cover User
Hi Tracey,
When making payments through BPAY. ie: Origin Energy can only be paid via BPay, this one I double paid and have receieved a refund back on the overpayment. So how do you address payments in MYOB through Bpay and then if you have overpaid like I have receive the refund back in.
Many thanks
Janelle
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