Hey ihearne,
Love the workflow you’ve mapped out and I hear you on wanting one statement for that customer with 5 orders and 4 invoices. Statements are a summary of customer invoices and payments only. There isn’t an option to include orders because they don’t hit receivables until they’re invoiced. If you want to share the orders, you can email or print them one by one via:
- Sales
- Sales Register
- Orders in the Sales tab
Here's a helpful link about customer statements. You can also run the Sales Register report, filter Sale Status to Orders or Invoices, choose the specific customer and date range, then print or export a tidy summary.
Cheers,
Doreen