Hi Malisa,
Ours is MYOB Account Right Plus AU 2019 4.0 and I cleaned cache (1 item deleted).
Our problem has been patchy. I had the problem a few weeks ago and then the other day. Somehow since yesterday morning it has been working fine.
I'll keep using and monitoring. Thanks!
Hi HDAdmin,
Thank you for your post. Can I please confirm which version of AccountRight you are running ? (this can be found by going to help > About MYOB AccountRight). Can I also confirm if this is happening to all documents or to documents within a certain date range ?
Additionally can you please clear your AccountRight cache.
Hi Malisa,
Ours is MYOB Account Right Plus AU 2019 4.0 and I cleaned cache (1 item deleted).
Our problem has been patchy. I had the problem a few weeks ago and then the other day. Somehow since yesterday morning it has been working fine.
I'll keep using and monitoring. Thanks!
Hello,
Scanned document is still patchy. When enlarged scanned document is blank, I close MYOB, open again and the image is there. Is there a system problem? Is once scanned, does the image ever disappear (in that case I have to keep hard copy)?
