Forum Discussion

Patti_Syme's avatar
Patti_Syme
Experienced Cover User
8 hours ago

Screen resizing

Today I am finding that I need to keep resizing my screens.  Each time I open an Order or Invoice in AR or AP I need to resize the screen because it is too small.   Usually MYOB remembers this.   Anybody experiencing this?

3 Replies

  • Dave6's avatar
    Dave6
    Experienced User
    7 hours ago

    Happens from time to time. I found that when you log out of MYOB and then log back in it rectifies itself. Not ideal I know.

  • Patti_Syme's avatar
    Patti_Syme
    Experienced Cover User
    6 hours ago

    Thanks, good old re start fixed it.   I wondered if all the updates we are getting had done it.

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    6 hours ago

    Hi Patti_Syme,

     

    Thanks for raising this. I can see how inconvenient that would be, especially if you need to resize the window every time you open an order or invoice. This can sometimes happen when your display scaling or screen resolution isn’t set to the recommended setting. It’s worth closing AccountRight first, then checking your display settings and making sure both Scale and Display resolution are set to Recommended before reopening it. You can follow the steps here: Fixing display issues

     

    If it’s still happening after that, please reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account for further help. 

     

    Regards,

    Sai