Forum Discussion

grae's avatar
grae
5 years ago

Spend money window, transactions will not balance

Hi there

 

While in the 'spend money' window, after entering the transaction details, the transaction will not balance, shown at the bottom as 'out of balance' by the GST amount. This doesn't seem to happen on every transaction but is on most.

I have not had this happen in the past, and I wonder if it could be a software problem.

 

Cheers

Grae

  • Robert_Mitchell's avatar
    Robert_Mitchell
    5 years ago

    Make sure the Tax Inclusive box at the top right is ticked before you enter your total.

     

    Cheers

    Robert

  • Robert_Mitchell's avatar
    Robert_Mitchell
    Valued User
    5 years ago

    Make sure the Tax Inclusive box at the top right is ticked before you enter your total.

     

    Cheers

    Robert

    • grae's avatar
      grae
      5 years ago

      Thanks Robert

       

      That seems to have worked. I've done 4 transactions with no problems.

       

      Cheers Graeme

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