Forum Discussion

NailEquip's avatar
NailEquip
Experienced Cover User
3 months ago

STATEMENTS NOT BEING EMAILED VIA MYOB ACCOUNTRIGHT

Dear MYOB   A number of occasions in the past statements were not being sent to customers even though all the correct steps were followed.  I sent my 100 plus customers their statement and it wasn'...
Doreen_P's avatar
Doreen_P
MYOB Moderator
3 months ago

Hi there NailEquip,

 

I understand your frustration with the recurring issue of customer statements not being sent despite following the correct steps. It's particularly concerning that even after sending statements to over 100 customers, many did not receive them, and you only found out through customer feedback. I was able to respond to your other post here in the community forum. If you encounter any issues in the future, feel free to post again.

 

Best regards,

Doreen

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