Forum Discussion

PIP2's avatar
PIP2
Experienced User
2 years ago

Supplier card balance difference between open purchases

Hi, We have a number of suppliers that are showing amounts owing on the Supplier card but not in open purchases.    Wondering why this and how it can be corrected.  I have attached a copy of one of t...
  • Yanike_S's avatar
    Yanike_S
    2 years ago

    Hi PIP2 

     

    You should have received an email inviting you to upload your file so the right team can have a look at your file. Please let me know if you have any issues.

     

    Resolved via Datafile Repair ~YS

PIP2's avatar
PIP2
Experienced User

Hi, Thank you for your email.  I have done the checks you requested and the cards are still out of balance.   I have found 7 suppliers that have values on the card but not on the Aged Payables Summary and 9 Suppliers that have a value on the card that is different to the Aged Payables summary.    Due to the number of Suppliers found is there an email address I can send our Aged Payable Summary and the print out of the card List summary that I have highlighted the errors on for you to see. 

Yanike_S's avatar
Yanike_S
MYOB Moderator
2 years ago

Hi PIP2 

 

Thanks for checking that. I have send you a private message with some more information. You can access this by clicking on your avatar on the top right corner and selecting the envelop.

  • Yanike_S's avatar
    Yanike_S
    MYOB Moderator
    2 years ago

    Hi PIP2 

     

    You should have received an email inviting you to upload your file so the right team can have a look at your file. Please let me know if you have any issues.

     

    Resolved via Datafile Repair ~YS