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accounts2022's avatar
accounts2022
User
2 years ago

Tech Support

I have been on hold for 1hr 20 minutes for tech support, after initially speaking to someone, who I thought was from Support.  This is not, on considering we pay a premium price for your product. I am still holding. By the way, this is not the first time while looking for support I had to wait for so long. 

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  • Tracey_H's avatar
    Tracey_H
    Former Staff
    2 years ago

    Hi accounts2022 

     

    In addition to our phone-based teams, we provide support on Live Chat and here on the Community Forum. If you need assistance please don't hesitate to reach out to our Live Chat teams or provide detailed information on the Forum and we'll be happy to help.