Unable to allocate debtor overpayment
I received an overpayment from a debtor but I cannot allocate it to the account to create a credit note. I've allocated the bulk of the payment and have $69.05 that has been overpaid. If I ch...
Forum Discussion
I receive overpayments by customers on a regular basis and have never had a problem creating a credit on their account until this week.
This same customer overpaid last month and I didn't have any issue creating the credit.
Nothing has changed from my end. Items sold are not inventoried so the comments in the thread that you tagged do not apply for me.
